Ragdale Hall Spa offers ‘exceptional customer service’ says Good Spa Guide

Nov 05, 2018
Posted by: Administration

Ragdale Hall Spa has maintained its ‘Five Bubble Spa’ rating from the Good Spa Guide – the ‘bible’ of the spa industry – achieving the highest rating possible for a destination spa.

Leicestershire-based Ragdale Hall Spa, which offers some of the most extensive spa facilities in the UK impressed the Guide’s ‘Spa Spy’ who reviewed the spa in September.

During the review, the Good Spa Guide Spa Spy looked at every aspect of what’s on offer and everything involved in a guest’s visit, from customer service to facilities, treatments and food.

The Spa Spy said:  “The warm welcome starts as soon as you set foot in the door. Friendly staff carry your luggage to your room while you sip on a welcome drink in the Garden Room.

“The customer service was exceptional, with every single staff member attentive and smiley.”

The reviewer highlighted the extent of the facilities at Ragdale and said: “Ragdale Hall has not one, not two, but six pools, including the rooftop pool, a spectacular stainless-steel 12-metre hydro-pool.

“Downstairs is the Thermal Spa with seven different thermal experiences and various experience showers. We loved the Rose Sauna with its deliciously sweet scent and intense heat; the black granite volcanic salt bath with its eucalyptus scent; and the “thunder storm” setting on the experience shower: wonderfully refreshing.”

Ragdale Hall’s Managing Director, Hugh Wilson, said: “We are delighted to have retained our Five Bubble rating from the Good Spa Guide for the sixth year running. It’s particularly pleasing to hear the comments about our outstanding customer service because it is of the utmost importance to us – we feel that is what really sets Ragdale Hall Spa apart.”

The Spa Spy summed up by saying: “We awarded Ragdale Hall Spa a Good Spa Guide Bubble Rating of 5 Bubbles for its fantastic customer service, wide-ranging treatments and facilities, and the delicious food. It offers the perfect balance of traditional and modern touches, and it’s easy to see why so many guests return time and time again.”

The Good Spa Guide is committed to making sure spa-goers are fully informed, to get the most from their spa experience. They rigorously assess and review spas and list only the very best UK spas on their website.

Ragdale Hall five bubble spa

For further information on Ragdale Hall Spa or to discuss a press visit, please contact:

Natalie Gudger, PR & Marketing Manager / T: 01664 433059

E: nataliegudger@ragdalehall.co.uk / www.ragdalehall.co.uk