Meet Vanessa, Ragdale Hall’s Retail Manager
Vanessa recently did an interview for a ‘Talking Shop’ feature in the Leicester Mercury supplement, More magazine – see the interview below and learn a little more about Vanessa’s role, The Boutique and Gift Shop and what Vanessa thinks about working at Ragdale…
I’m the Retail Manager over two of Ragdale Hall’s three shops – the Boutique and Gift Shop. As well as day to day running and management of eleven staff, I do the buying for jewellery, footwear, accessories, lingerie and swimwear.
Favourite thing about Ragdale Hall’s shops:
Although the public cannot just come and visit our shops as you need to have a booking for a day or spa overnight break, we do have an amazing flow of guests every day, seven days a week. At Ragdale it is like being on holiday, guests have time to browse, try items on and as they are normally wearing a robe this is very easy and convenient. It is great as most guests like to take something home with them whether for themselves or for family as a memento of their visit!
Colour! The spring fashions, are stunningly colourful – cerise, lemon, pale orange – happy colours! Read more about Vanessa’s suggestion for Spring/Summer 2013 trends here.
Best thing about working here:
We had a complete refit of the Boutique last year and reopened in a beautiful contemporary environment in November. The team and I love giving a personal service so that when a guest leaves she can have a total new look and lots more confidence.
And the worst?:
There aren’t any – Ragdale is a great place to work.
Is the customer always right:
No but we make sure we always think they are!
Silly questions we always get asked:
Guests ask if they’ll be eating lettuce and drinking carrot juice! Times have changed since we opened as a health farm 40 years ago!
Shopping at Ragdale:
As well as the Boutique, which sells the latest fashions as well as accessories, footwear, lingerie and swimwear we have a Gift shop. Jewellery sells very well at Ragdale along with homeware and gift items for those kids left at home! We also have an amazing Beauty Shop stocking leading skincare and makeup brands.