Social Responsibility Statement

Ragdale Hall (1990) Limited takes account of economic, social and environmental impacts in the way we do business, with socially responsible behaviour built into our core values. We aim to carefully manage our relationships with all stakeholders including our guests, our staff, our suppliers and the community.

In a little more detail, our framework for sustainable development incorporates:

Business Ethics 

We conduct our business with honesty and respect for both the rights and opinions of guests, employees, suppliers and all parties that contribute to, or are affected by, our operation. We expect all our associates to uphold the high ethical and moral standards we aspire to. In the competitive arena in which we trade, it's important that our brand is deemed trustworthy in all respects.

We encourage all employees to treat guests and colleagues equally.

Being a good employer 

Ragdale Hall staffThe role our employees play at Ragdale has always been vital in offering the highest level of service. Guests return to Ragdale time and again because they recognise the value and unique contribution made by employees from every department at all levels.

We encourage employees to participate in the development of Ragdale and to feel free to make suggestions that may improve the operation of the business, both as seen by our guests and behind the scenes.

Our aim is to provide the framework for a long, happy term of employment helping all to develop, not just as staff members, but also as people.

Our award winning Ragdale Team Development Programme, insures that every employee has the opportunity to develop as a person and get the most they can from their employment.

We are an equal opportunities employer and carefully manage health and safety issues to protect all employees. We recognise the need to invest in future generations by actively creating work experience opportunities.

Being a good neighbour 

We are intent on taking account of our impact upon and relationship with the local community. Our 'Make it Happen' initiative has led to us donating over £100,000, supporting around 100 different community groups and charitable organisations in our area. We also support the LOROS Leicestershire and Rutland Hospice and have a close working relationship with Melton Furniture Project. We have also supported national charities, such as Anthony Nolan Trust for who we have raised approximately £150,000.

Being a good global citizen

We are committed to working to high ethical standards and being aware of the impact of purchases and staff recruitment from abroad.  Both of these processes are given careful consideration on a risk versus benefit basis.

Environment

We are committed to working with all stakeholders and business partners to reduce the environmental impact of our activities. We recognise that economic and environmental goals are not always aligned but will always consider issues of environmental impact in order to achieve sustainable growth.

Access 

We appreciate that each of our guests and staff have different needs so we aim to make the Hall's services, facilities and employment opportunities available to all and have made a concerted effort to adhere to guidance given in the Disability Discrimination Act.

Waste management 

Wastage throughout the business has been reduced with the 'Green for Go' initiative that includes a reduce-reuse-recycle policy, water saving fixtures and waste streaming to reduce landfill requirements. 

Energy use

In addition to acquiring our electricity supply from purely renewable sources, our utility usage has been reduced through various initiatives from  simply installing low energy bulbs and movement sensitive lights, to ensuring boilers and pipework are sufficiently insulated.

Alternative power sources for future building projects will be considered.

Transport 

We provide employee transport from Melton Mowbray and certain local villages and encourage car sharing amongst staff.

Purchasing 

We only engage suppliers who can demonstrate a like-minded approach to local, global and environmental issues as ourselves and consider the implications of our procurement procedures with regard to issues such as Fairtrade and food miles.

Sales and Marketing 

We aim to act with integrity, using all transactions with guests and suppliers as an opportunity to build a sustainable relationship and positively influence.

Financial Management

Our mission statement declares our intention to consistently exceed our guests expectations. This is achieved via constantly improving our facilities and services, a commitment to staff training and detailed auditing procedures. The result of such is a profitable business with a sound platform for future trading.

View a printable version of our Social Responsibility Statement here.

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