Covid-19 Policy – for visits from 24.02.2022

We remain very conscious of the need to provide a safe environment for guests to visit and for our employees to work and have assessed best practice in offering a suitable level of protection against the risk of transmission throughout the business.

We will continue to adopt a careful approach and would ask that guests observe the guidance below. We will maintain close monitoring of these guidelines and will continue to update our policy.

• All guests will be contacted prior to arrival to complete an online check-in and Medical Questionnaire.
• The wearing of face coverings is optional throughout the Hall for all guests, visitors and staff
• However, a face covering will continue to be required in all treatments, except for facials. Our therapists will also continue to wear a face covering in all treatments.
• We ask that guests are respectful with social distancing, especially regarding other guests and staff.
• Card payments are the preferred method of payment throughout the Hall.

If you or anyone in your home is feeling unwell or experiencing any Covid-19 symptoms, or if you have recently entered the UK from overseas you must follow the current government guidelines.

Whilst government and industry guidance are constantly being updated, the use of our facilities and services may be subject to change at any time.