Penny Warmly Welcomes her 25th Year at Ragdale

Mar 15, 2018
Posted in: Featured, Ragdale Hall News   Posted by: Tracy Lawrence

She’s one of the most familiar faces here at Ragdale, and if you’ve paid us a visit in the past few decades, we think it’s quite likely you will have met our lovely Guest Liaison Officer, Penny Heeley.

This month is a very special month for Penny, as she celebrates an incredible 25 years’ service here at Ragdale!

Penny at GL Desk

Penny joined the Ragdale family on 15th March 1993 as a member of our fitness team. After the dance studio where she had worked for more than a decade closed suddenly, Penny phoned Ragdale to see if they had any jobs available in fitness – and little more than 48-hours later, she became a member of the Ragdale family.

During her time as a fitness instructor Penny was, as ever, a favourite amongst the guests, teaching step and aerobics, swimming lessons, relaxation classes and back in the day, ran archery classes. Around 15-years ago however, she had an opportunity to join our Guest Liaison team, and since then she’s never looked back.

Over the past 25 years there have been many memorable moments for Penny, including carrying out a fitness test on singer Kate Bush, and being asked to contribute to a book by Radio 4 Woman’s Hour presenter Jenni Murray. But, she says, “the reason I’ve stayed at Ragdale for so long is because I just love the feel of the place. To me it’s like home, and I feel like I’m part of the Ragdale family – I have so many superb colleagues and not to mention our lovely guests.  I know I have the best job in the world!”

But it’s the guests that really make Penny’s job so special: “I’ve got a very good memory for faces so when I welcome a guest I’ve met before, it really is like seeing an old friend again – you’ll often see me greeting people with a hug and a kiss.

“I’ve made so many wonderful friends over the years. In fact, I was on holiday in the Canary Islands not too long ago, and while in my hotel heard a voice I was sure I recognised. Low and behold, when I turned around, it was a guest from Ragdale! Wherever I am in the world, I’ll always keep an eye out for a friendly face from Ragdale.”

Penny and a former guest of Ragdale bumped into each other in the sunny Canary Islands

Penny and a former guest of Ragdale bumped into each other in the sunny Canary Islands

Penny is married to Gerry with one son and grandchildren and lives in Keyworth. As well as her 25 years at Ragdale, Penny and Gerry are celebrating their 30th wedding anniversary in August.

Congratulations Penny, from all of your colleagues, friends and guests at Ragdale!

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