Spa Break Pre-arrival Information

Arrival

Your arrival time will be indicated on your confirmation letter or email. A welcoming drink awaits you whilst you register and become familiar with the Hall's extensive facilities.

Health advice 

Please hand in your completed Health Questionnaire on arrival (click on link to download and print). Ragdale Hall is not a medical centre and we suggest you contact your GP if you have any concerns about the suitability of treatments or activities you wish to take advantage of. Should you have a disability, please contact us prior to arrival to discuss your specific needs. Your health questionnaire will be screened on arrival at which time we will issue you with your finalised schedule of appointments. We are unable to offer nursing care or full time individual attention. 

Guests with allergy concerns are advised to personally check all treatments, activities, facilities, services, products and meals prior to participation. Ragdale Hall do take allergies seriously and will endeavour to assist where possible.

Treatments and activities 

A separate treatments and activities information booklet can be downloaded here and provides comprehensive details of the treatments available. Alternatively visit our treatments pages to view, request and compare treatments available.  All treatments should be booked at least 14 days prior to arrival. For further advice or to make bookings please call 01664 433043 (9.00am to 7.00pm – Monday to Friday and 9.00am to 5.00pm – Saturday and Sunday). Alternatively submit a Treatments Request Form prior to your stay.  To view a Treatments Pricelist online click here.  If booking an extra treatment which conflicts with a similar treatment within your package our staff will be happy to discuss alternatives, otherwise inclusive treatments cannot be changed. Please always quote your name and reservation number when calling and note that where suitable, treatments may be carried out by either male or female therapists. If you would like to participate in a particular exercise class, please call the Treatments Advice Line on 01664 433043 so that we are able to arrange your treatments around your class choices.

Included within your stay 

  • Comfortable accommodation in a bedroom with en suite bath, shower and WC (Single Economy rooms have shower and WC only).
  • All rooms have free wifi, remote control flat screen digital TV and radio, telephone, hairdryer, mini safe and tea and coffee making facilities.
  • Breakfast served in your room or Verandah Bar, three-course buffet lunch and three-course dinner.
  • Complimentary robe hire for use during your stay and a complimentary pair of Ragdale logo'd flip flops.
  • Optional introductory tour of the Hall.
  • Extensive daily programme of over 18 exercise classes and group activities to suit all fitness levels in our two air-conditioned studios.
  • Fully equipped gymnasium.
  • Thermal Spa including Candle Pool, Waterfall Pool and a series of unique water and heat experiences.
  • A daily programme of water based classes*
  • Sanarium
  • 25-metre indoor swimming pool with whirlpool, water cascade and massage jets.
  • Outdoor pool (summer months only).
  • Mind Gym - unique mental agility room.
  • Mountain bikes, tennis courts, croquet, boules and pitch and putt course.
  • Free Wi-fi facility in all rooms.
  • Daytime and evening talks, demonstrations and workshops covering a wide range of interesting and varied topics.

*PLEASE NOTE: The Exercise Pool will be closed until Autumn 2017.  Water exercise sessions will take place in the Main Pool during this period.

Additionally you will receive one of the inclusive packages detailed below depending upon which package you have booked. If your package is not listed please contact us for details. Where a choice is offered, please confirm preference 14 days prior to arrival.

What to bring 

The atmosphere is relaxed and informal.  To further your relaxation at the Hall, there is no specific dress code for the dining room, and although some guests choose to "dress" for dinner, we encourage guests to feel comfortable wearing robes for all meals if they prefer.  Most guests choose to wear flip flops or mules and a robe or casual leisurewear for their entire stay.  Suitable trainers must be worn for all classes and gym sessions and swimsuits are needed for the spa and pool areas. As it is inappropriate to wear jewellery etc during treatments we advise you not to bring valuables with you or to secure them in your room safe for the duration of your stay. You are advised to check that your personal effects are covered by your own insurance.

Insurance 

We strongly recommend you consider purchasing holiday insurance as you will face charges should you cancel, postpone or curtail your booking due to illness, injury, inability to travel, weather, work or family commitments or any other reason.  If you already have an insurance policy in place please check this provides the correct level of cover, as you may lose your deposit or incur cancellation charges up to 100% of the cost of your visit.  If you wish to purchase insurance you can contact the following company: Guest First, telephone 0845 9080101 or visit www.guestfirst.co.uk 

Dining 

At Ragdale we promote healthy eating and a balanced approach to food intake. Complimentary mineral water is included with all meals and a selection of wines and soft drinks are also available. The Garden Room serves a varied selection of hot and cold drinks and the Verandah Bar offers additional smoothies and light snacks.  Please be advised that alcohol is not to be brought to Ragdale Hall.  We offer a comprehensive wine list and a limited range of alcoholic beverages and only drinks purchased at the Hall can be consumed on site. 

Personal account 

Any purchases made during your visit can be charged to your personal account by quoting your room number. We kindly ask you to vacate your room by 11.00am and settle your account prior to departure at 2.00pm. Payment may be made by Ragdale Hall gift voucher (please hand in on arrival), credit card or cash.  Cheques will only be accepted as payment for any goods or services by prior arrangement and cannot be used for settlement of accounts.  In any event, 20 working days advance clearance will be required.  We believe that guests should be free to make their own decisions regarding gratuities for our staff. Therefore we do not impose an obligatory charge. However for ease and convenience of payment of gratuities all accounts will be subject to an optional charge of 3%, which may be removed or increased upon request. We believe that all our staff, including those behind the scenes, help contribute to the service we provide and therefore, gratuities are distributed evenly.

Please note 

While smokers are welcome at Ragdale, we require them to observe the Health Act. Smoking and the use of e-cigarettes and vaporizers, is prohibited in all areas of the building including bedroom balconies and immediately outside doors leading out of the building. The only place where smoking is permitted is the Smokers Gazebo situated in the gardens near the Verandah Terrace.

We reserve the right to ask those not abiding by this rule to leave the Hall. We also request that laptops and the use of mobile phones for making or receiving calls is restricted to bedrooms or the WIFI room only.  We ask you to respect the need for silence in dedicated areas of the Hall.

Nightly Tariff

The inclusive treatments when staying on the nightly tariff are a Body Massage or Ragdale Prescription Facial or Classic Manicure or Moisturising Lavender Body Treatment per night.

Special Packages

Short Breaks

The Ragdale Taster**
Two night stay – Either a 50 minute Blissful Face and Back Therapy OR the choice of two 25 minute treatments from Soothing Back Massage, Fresh Feet Treatment or Soft Hands Treatment.
Three night stay – Either a 50 minute Blissful Face and Back Therapy and one 25 minute treatment from the choices above OR three 25 minute treatments from the above list.

Luxury Two/Three Night Break
Pure Radiance Facial
Fresh Feet Treatment
Lavender and Tea Tree Exfoliation *
Soothing Back Massage *
*These may be conducted together as a Relax and Rehydrate Body Treatment
Fruit Bowl and Welcome Tray
Copy of Ragdale Hall's Guide to Healthy Living
Copy of the Ragdale Hall history book - The Life and Times of an English Country House

The Ragdale Weekender
Two night break commencing Friday or Saturday.
Either a 50-minute Pure Radiance Facial or the choice of two 25-minute treatments from a Soothing Back Massage, Lavender and Tea Tree Exfoliation or a Soft Hands Treatment.

Holiday Breaks

Midweek Special – Set four night break
Pure Radiance Facial
Soothing Back Massage
Lavender and Tea Tree Exfoliation
Copy of Ragdale Hall's Guide to Healthy Living

The Pampering Holiday – Set five night break
Lavender and Tea Tree Exfoliation *
Soothing Back Massage *
Pure Radiance Facial
Fresh Feet Treatment
Soft Hands Treatment
Copy of Ragdale Hall's Guide to Healthy Living

*Can be conducted together as a Relax and Rehydrate Body Treatment

Unwind and Relax Week Away – Set seven night break
Select five 50-minute treatments (worth over £315) from the choices below:
Pure Radiance Facial
Full Body Massage
Relax and Rehydrate Body Treatment
Tropical Coconut Flotation
Soft Hands and Fresh Feet Treatment 
Blissful Back and Face Therapy
Copy of Ragdale Hall's Guide to Healthy Living

Value Package available at an extra charge of £56.00 (price valid until 31st October 2018)
With this special package your inclusive Blissful Face and Back Therapy (50 minutes) is upgraded to a Full Body Massage and Pure Radiance Facial (both 50 minutes), worth £68 if purchased separately. Applies to** (see above).

Extended Breaks

"Time For Me" - three and four night breaks

Pamper Me
Nourishing Milk Ritual
Pure Radiance Facial
Soothing Back Massage
Classic Manicure

Timeless Me
Pure Radiance Facial
Wake Up Eye Treatment
Lavender and Tea Tree Exfoliation
Calming Back and Scalp Massage

Just For Him
Dry Flotation Therapy
Hand Maintenance Treatment
Body Massage
Soothe and Splash Facial

Please note that each Extended Break and Luxury Break includes a complimentary copy of Ragdale Hall's Guide to Healthy Living, detailing how you can maintain the healthy start you have made and providing lifestyle guidance for your return home.

More Ragdale Hall Essential Information can be found here.

All bookings are subject to Terms and Conditions

 

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