Nov 16, 2018
Posted in: Food & Drink   Posted by: Natalie

We’re absolutely thrilled to announce that we have retained our Five Bubble rating from the Good Spa Guide, for the sixth year in a row! – achieving the highest rating possible for a destination spa.

The Good Spa Guide – the ‘bible’ of the spa industry – sent a ‘Spa Spy’ to review Ragdale Hall in September. During the review, the Good Spa Guide Spa Spy looked at every aspect of what’s on offer and everything involved in a guest’s visit, from customer service to facilities, treatments and food.

The Spa Spy said:  “The warm welcome starts as soon as you set foot in the door. Friendly staff carry your luggage to your room while you sip on a welcome drink in the Garden Room.

Rooftop Pool

“The customer service was exceptional, with every single staff member attentive and smiley.”

The reviewer highlighted the extent of the facilities at Ragdale and said: “Ragdale Hall has not one, not two, but six pools, including the rooftop pool, a spectacular stainless-steel 12-metre hydro-pool.

“Downstairs is the Thermal Spa with seven different thermal experiences and various experience showers. We loved the Rose Sauna with its deliciously sweet scent and intense heat; the black granite volcanic salt bath with its eucalyptus scent; and the “thunder storm” setting on the experience shower: wonderfully refreshing.”

We are delighted to have retained our Five Bubble rating from the Good Spa Guide for the sixth year running, and we’re always delighted to hear the comments about our outstanding customer service because it’s such a huge part of what we do, and what we feel really sets Ragdale Hall Spa apart.

The Spa Spy summed up by saying: “We awarded Ragdale Hall Spa a Good Spa Guide Bubble Rating of 5 Bubbles for its fantastic customer service, wide-ranging treatments and facilities, and the delicious food. It offers the perfect balance of traditional and modern touches, and it’s easy to see why so many guests return time and time again.”


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