We’re very pleased to be able to share the great news we’ve once again received a Five Bubble Spa rating from the Good Spa Guide, the ‘bible’ of the spa industry, following their Spa Spy’s review visit last month.
And not only have we retained our Five Bubbles (the highest accolade for a destination spa), we were awarded our highest overall score ever – achieving an impressive 97.6 per cent, up from 92 per cent last year.
During the review, the Good Spa Guide’s reviewer looked at every aspect of what we offer and everything involved in a guest’s visit.
We’re delighted to have received 100 per cent in four out of the Good Spa Guide’s seven assessment categories, with Spa and Facilities, Customer Service, Cleanliness and Maintenance, and Treatments all receiving the maximum score possible.
We’re particularly happy to see our Customer Service rated as 100 per cent because it is of the utmost importance to us and we feel that is what really sets us apart.
In fact, our reviewer went as far as to say:
“Ragdale is the best customer service I’ve ever experienced. From guiding customers from the car park carrying their luggage to general checks on our welfare, every single staff member was attentive, smiling and wanted to make sure we were OK.”
The Spa Spy summed up by saying: “: “It’s hard not to be blown away by the size and scope of experiences. Everything looks new, clean and fresh with so many areas to go to and use. I can see how you could spend several days here rather than just enjoy one day.”
She added: “We awarded Ragdale Hall a Good Spa Guide Bubble Rating of Five Bubbles for its attentive service, quirky touches, impressive range of pools and thermal facilities, and generous treatments menu.”
The Good Spa Guide is committed to making sure spa-goers (that’s you, as well as our potential new guests) are fully informed, helping you to get the most from your spa experience. They rigorously assess and review spas and list only the very best UK spas on their website. We’re delighted to be one of them, and our Five Bubble Spa rating shows we’re among the best of the best!
As much as we love our Spa Spy’s review there is only one way to find out what we’re really like and that’s to come and visit for yourself – and we hope she has inspired you to do just that, and we see you soon!