Residential Pre Arrival Information

Arrival – Your arrival time will be indicated on your confirmation letter or email and we would ask you not to arrive before 3.00pm unless requested to do so. A welcoming drink awaits you whilst you register and become familiar with the Hall’s extensive facilities.

Health advice - Please hand in your completed Health Questionnaire on arrival. Ragdale Hall is not a medical centre and we suggest you contact your GP if you have any concerns about the suitability of treatments or activities you wish to take advantage of. Should you have a disability, please contact us prior to arrival to discuss your specific needs. Your health questionnaire will be screened on arrival at which time we will issue you with your finalised schedule of appointments.
Guests with allergy concerns are advised to personally check all treatments, activities, facilities, services, products and meals prior to participation. Ragdale Hall do take allergies seriously and will endeavour to assist where possible but our staff are not specialists in the management of allergies or special diets and as such we are unable to guarantee suitability or safety for individuals with particular allergy concerns. Therefore we cannot accept responsibility for illness/injury caused as a result thereof.

Treatments and activities – The enclosed information booklet provides comprehensive details of the treatments available, which should be booked at least 14 days prior to arrival. For further advice or to make bookings please call 01664 433043 (9.00am to 7.00pm – Monday to Friday and 9.00am to 5.00pm – Saturday and Sunday) or fax 01664 433044. Alternatively submit a Treatments Request Form whilst you're online. If booking an extra treatment that clashes with a similar treatment within your package our staff will be happy to discuss alternatives, otherwise inclusive treatments cannot be changed. Please always quote your name and reservation number when calling and note that where suitable, treatments may be carried out by either male or female therapists.

Included within your stay

• Comfortable accommodation in a bedroom with en suite bath, shower and WC (Single Economy rooms have shower and WC only)
• All rooms have remote control TV with satellite and radio, telephone, hairdryer, mini safe and tea and coffee making facilities.
• Breakfast served in your room, three-course buffet lunch and three-course dinner
• Optional introductory tour of the Hall
• Extensive daily programme of over 18 exercise classes and group activities to suit all fitness levels in our two air-conditioned studios
• Fully equipped gymnasium with cardio theatre facility
• Thermal Spa including Candle Pool, Waterfall Pool and a series of unique water and heat experiences
• Indoor exercise pool with Aquagym and daily programme of water exercise sessions
• Mixed sex steam room and sanarium
• 25-metre indoor swimming pool with whirlpool, water cascade and massage jets
• Outdoor pool (summer months only)
• Mountain bikes, tennis courts, croquet, boules and pitch and putt course
• Daytime and evening talks, demonstrations and workshops covering a wide range of interesting and varied topics

Additionally you will receive one of the inclusive packages detailed below depending upon which package you have booked. If your package is not listed please contact us for details. Where a choice is offered, please confirm preference 14 days prior to arrival.

What to bring – The atmosphere is relaxed and informal and most guests choose to wear tracksuits, leisurewear or robes at all times. (Robes are available for hire for only £3.50). Suitable trainers must be worn for all classes and gym sessions and swimsuits are needed for the spa and pool areas. As it is inappropriate to wear jewellery etc during treatments we advise you not to bring valuables with you. We are unable to accept responsibility for loss or damage incurred to your personal effects, which should be covered by your own insurance.

Insurance – We strongly recommend you consider purchasing holiday insurance which amongst other things provides cover in the event of a cancellation or curtailment. Further information on our recommended policy will be sent with confirmation.

Dining – At Ragdale we promote healthy eating and a balanced approach to food intake. Complimentary mineral water is included with all meals and a selection of wines and soft drinks are also available. The Garden Room serves a varied selection of hot and cold drinks and the Verandah Bar offers additional smoothies and light snacks.

Personal account – Any purchases made during your visit can be charged to your personal account by quoting your room number. We kindly ask you to vacate your room by 11.00am and settle your account prior to departure at 2.00pm. Payment may be made by Ragdale Hall gift voucher (please hand in on arrival), credit card, cash or cheque, supported by a guarantee card. We believe that guests should be free to make their own decisions regarding gratuities for our staff. Therefore we do not impose an obligatory charge. However for ease and convenience of payment of gratuities all accounts will be subject to an optional charge of 3%, which may be removed or increased upon request. We believe that all our staff, including those behind the scenes, help contribute to the service we provide and therefore, gratuities are distributed evenly.

Please note – Smoking is prohibited in all areas of the building however, there is a designated sheltered area for smokers outside. We also request that mobile phones or laptop computers are not used in any area of the Hall. 

Nightly Tariff
The inclusive treatments when staying on the nightly tariff are a Body massage or Ragdale Prescription Facial including exfoliation or Manicure or Pedicure per night.

Special Packages

The Ragdale Taster
Two night stay – Either a 50 minute Body Massage or Natural Harmony Facial OR the choice of two 25 minute treatments from Back, Shoulder and Neck Massage, Ragdale Introductory Facial or Conditioning Hand Treatment.
Three night stay – Choice of three 25 minute treatments from the above list OR one 50 minute and one 25 minute treatment from the choices above.

Luxury Two/Three Night Break
Natural Harmony Facial and Hand Massage
Tension Release Scalp Therapy
Body Exfoliation and Nourish *
Back, Shoulder and Neck Massage *
* These may be conducted together as a Relax and Rehydrate Body Treatment
Complimentary Robe Hire
Deluxe Fruit Bowl and Welcome Tray

The Ragdale Weekender
Two night break commencing Friday or Saturday.
The treatment package is the same choice as for the Two Night Taster break.

Midweek Special – Set four night break
Ragdale Introductory Facial
Back, Shoulder and Neck Massage
Relaxing Sound Therapy
Conditioning Foot Treatment

The Pampering Holiday – Set five night break
Ragdale Introductory Facial
Back, Shoulder and Neck massage
Relax and Rehydrate Body Treatment
Foot Conditioning Treatment
Hand Conditioning Treatment

“Time For Me” Breaks - three and four night breaks

Pamper Me
Nourishing Milk Ritual
Natural Harmony Facial and Hand Massage
Back, Shoulder and Neck Massage
Custom Manicure

Relax Me
Deep Relaxation Enhancer (on the Wave Translator)
Personal Activity Advice or Lifestyle Analysis
Exfoliation and Back, Shoulder and Neck Massage
Tension Release Scalp Therapy

Timeless Me
Natural Harmony Facial and Hand Massage
Soothing Eye Zone Therapy
Exfoliation and Nourish
Holistic Back and Scalp Therapy

Nurture Me - Especially geared toward Mothers to be
Relax and Rehydrate Body Treatment
Pure Nurture Facial
Conditioning-Hand Treatment

Healthier Me
Premier Fitness Assessment
Personal Exercise Programme
Full Body Massage
Exfoliation and Nourish
Energiser (on the Wave Translator)

Just For Him
Salt Scrub and Back Massage
Hand Maintenance Treatment
Back and Scalp Massage
Soothe and Splash Facial

Please note that each “Time for Me” break includes a complimentary copy of Ragdale Hall’s Guide to Healthy Living, detailing how you can maintain the healthy start you have made and providing lifestyle guidance for your return home.

Click here for more Essential Information.

All bookings are subject to Terms and Conditions. Click here to download a copy of our Terms and Conditions if required.