Alison celebrates 20 years’ service this month

Alison Stonehouse

 

If you’ve visited Ragdale Hall over the last decade or two, we think you’ll have met our Guest Liaison team member and Duty Manager, Alison Stonehouse, who is celebrating 20 years with us this month!

Alison’s a very familiar face for most of our guests as she’s usually the first person they see on arrival – and the last as they depart (and if you’re a regular guest we imagine you’re nodding your head in agreement at this!)

But you may also remember Alison from her pre-Guest Liaison days as she actually started with us as a Beauty Therapist back in 1996 – and she confesses she was only planning to stay for a year!

As a therapist, Alison enjoyed meeting and chatting with our guests, with pedicures and mud wraps being her favourite treatments to perform. Over the years her guests for treatments have included actors from TV’s Emmerdale and Coronation Street, Nottingham Forest and England international footballer Stuart Pearce, and even Bergerac himself, actor John Nettles.

Even though she enjoyed her role in the Beauty team and had undertaken adult teaching qualifications so she could train our new therapists, around ten years ago Alison took up an opportunity to cover a colleague’s maternity leave, as a member of Ragdale Hall’s Guest Liaison team. She enjoyed the front of house role so much she never returned to the Beauty department, and now she is one of the most recognised faces at the Hall, welcoming thousands of guests as they arrive each year.

Alison’s role involves overseeing check-in and ensuring guests’ requirements are accommodated. She’s also become a Duty Manager, which means it’s down to her to ensure the Hall runs smoothly throughout the day and evening when she is on duty.

She said: “There are never two days the same but the key part of my role every day is to ensure that our guests have the best experience possible, whether they’re here for just a few hours or several days. And it is so interesting to meet the huge variety of people we get coming to the Hall and especially catching up with our regular guests each time they return.”

If you’re interested in working as part of our team, view our current vacancies here.

 

 

16 Comments

  • Joy Townsend says:

    Congratulations Alison!! Hope to see you a week on Sunday when I arrive and you can talk beer with Paul. Here’s to many more years at Ragdale.

  • Tracy Atkinson says:

    Well done Alison, always a pleasure to see you on each annual stay. It wouldn’t be the same without seeing you and having a chat.

    Best wishes from your ‘Hull friends’ X

  • Amanda Rogers says:

    Many congrats Alison, lovely to see your friendly face whenever I arrive at the hall.

  • Alison B says:

    20 years ??? You cant possibly be old enough !!! The guests must keep you young !!! Sign me up !!!
    Always nice to see you Alison .. until the next time :) xx

  • Alison Constable says:

    One of Ragdale’s precious gems. The warm welcome you give mum and I every time we come is very special and something we look forward to.
    Congratulations on your 20th anniversary with Ragdale; they’ve been lucky to have you! xxx
    (See you in the new year, we’ll be bringing my pregnant daughter; 3 soon to be 4 generations at Ragdale!)
    Wishing you all a Happy Christmas!

  • Maureen H says:

    Many congratulations Alison! It is always a pleasure for me and my daughter to see you! See you in July! In the meantime a very happy Christmas !

  • Gwyneth Major says:

    Congratulations Alison!! Your fourladies from Hull are arriving as usual on Sunday, and we are looking forward to seeing you again!!!!

  • Jenny Brooks says:

    Alison you are fantastic and so good at mobile phone duties. So enjoyed the loud guest on the phone being asked to stop his call. “Its club rules”.

  • Bridget says:

    Congratulations Alison. You are always there with a cheery smile. You are a face of continuity and I always look out for you as soon as I arrive, just too say, “Hi”.

  • Clare / Zoe & Lisa Whitehead says:

    Congratulations Alison! Thank you for making our times
    at Ragdale so special. Look forward to see you in 2017.

  • christine cardose says:

    Many congratulations Alison on your 20 years at our favourite spa!!!
    See you soon in spring 2017,,,can’t wait!!
    from your guest buddies Jan and Christine from Newcastle xx

  • Joan North says:

    Congratulations Allison on your 20yrs at Ragdale.I enjoyed my day on Monday with my family always a enjoyable and relaxing day.I always look for you.
    Wishing you a Happy Christmas.X

  • Jane Prince says:

    Congratulations Alison. Mum (Gayle) and I send our best wishes xx

  • Congratulations Alison. Always a pleasure to see you and thanks for saving my life on one visit when I suffered a migraine. You took great trouble to ensure my recovery and help my daughter finding the chemist to get my injections. Best wishes and we’ll see you on Christmas Eve for our yearly treat Val Jones and Jo Parker

  • Linda Payne says:

    Many congratulations Alison. You are a brilliant front of house, thank you for all you have done for me in the past. Linda Payne

  • Karen Norton says:

    Congratulations to a lovely lady xx

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